An increase in community needs, coupled with staffing challenges, has led the Arlington Area Agency on Aging (AAAA) to cut back slightly on walk-up services for those seeking assistance from the county’s Aging & Disability Resource Center.
Walk-ins are now curtailed on Fridays, “primarily to give staff time to catch up with their administrative duties,” AAAA director Helen King told members of the Commission on Aging at its Sept. 16 meeting.
Those who turn up on Fridays will be provided paperwork to fill out, which staff will follow up on in the ensuing week, King said.
“We will continue to see emergency cases [on Fridays],” she added. “We will see and serve those individuals.”
Located at the Arlington Department of Human Services offices at 2100 Washington Blvd., the center provides assistance to Medicare recipients with low incomes or disabilities (or both). Staff provide assistance maximizing services provided to participants through existing government programs.
Individuals can visit the facility in person or call (703) 228-1700 to be connected with a staff member.
King said staff recruitment is continuing, and a number of temporary personnel have been added to address increasing needs.
Also at the Sept. 16 meeting, Commission on Aging members unanimously re-elected William Way to chair the body and Kathleen Cameron to serve as vice chair.
“Thank you so much for your vote of confidence,” Way said.
